AskFirst (formerly Ask NHS)

Ask NHS provides you with improved access to NHS 111 and your local NHS services. You can talk through your symptoms in complete confidence with Nurse Olivia, a virtual nurse. If needed, Olivia will arrange for a call back from a 111 Nurse to discuss your symptoms further. You can also search NHS approved healthcare advice, schedule GP appointments and search opening times/locations of local healthcare services.

Ask NHS works with your own GP practice and has the functionality to book available GP appointments for you.* The app is available to ALL GP registered patients over 18.

Please note for immediate life-threatening emergencies call 999.

HOW CAN NURSE OLIVIA HELP YOU TODAY?

SYMPTOM CHECKER - GET IMMEDIATE ANSWERS
Looking for trusted advice for an urgent but non-life threatening emergency? Nurse Olivia asks questions about your symptoms and advises whether you need a callback from an NHS clinician.

APPOINTMENT BOOKING
Sometimes finding available times with your GP can be difficult and time-consuming. With Ask NHS, you can cancel or search through open appointments with your own GP practice* directly from the mobile app.

SELF-CARE POWERED BY NHS CHOICES
Easily search through trusted NHS Choices healthcare advice and resources to gain a deeper understanding of conditions and treatments.

WHEN TO USE ASK NHS
- Abdominal pain
- Coughing blood
- Cough
- Back pain
- Cold or flu symptoms
- Chest pain
- Fever
- Earache
- Rash
- Throat pain
- Headache
- Dizziness
- Pregnant and vomiting
- Vomiting
- Anxiety or stress
- Urinary symptoms
- Blood in bowel motion
- Breathing difficulties
- Diarrhoea
- Allergy symptoms
- General medical questions, "Should I go in for this or not?"

Ask NHS integrates with HealthKit in order to deliver content that will improve your health. When overseen by a health professional, Ask NHS can be used for health monitoring and coaching. This feature is only available for users whose GP practices partner with Sensely.

Ask NHS is powered by Sensely and delivered in collaboration with the NHS, NHS 111 and Odyssey by Advanced Healthcare. Visit http://www.sensely.com/asknhs to learn more.